MzaniApp

Sheria na Masharti
ya Matumizi
Terms & Conditions
of Use

MzaniApp Business Management System (BMS) — Tomu sawia la kisheria MzaniApp Business Management System (BMS) — Official Legal Document

Toleo: 1.0 — Mei 2025 Version: 1.0 — May 2025 Inalinda data yako Protecting your data Masaa 24/7 ya ulinzi 24/7 Protection
MzaniApp BMS
Karibu na Mkataba Wetu wa Kisheria Welcome to Our Legal Agreement
Kwa kutumia MzaniApp, unakubali Sheria na Masharti haya. Tafadhali soma kwa makini kabla ya kuendelea. Hati hii ni mkataba unaofunga kisheria kati yako na MzaniApp. Iwapo hukubaliani na masharti yoyote, usiendelee kutumia mfumo huu. By using MzaniApp, you agree to these Terms and Conditions. Please read carefully before proceeding. This document is a legally binding contract between you and MzaniApp. If you disagree with any terms, please discontinue use of this system.
Sehemu 10 za Kisheria 10 Legal Sections
1
Ufafanuzi wa Huduma Definition of Services
Maelezo ya MzaniApp BMS Description of MzaniApp BMS

MzaniApp ni Mfumo wa Usimamizi wa Biashara (Business Management System – BMS) unaotoa huduma za kidijitali kwa wafanyabiashara wadogo na wa kati. Huduma zinazotolewa ni pamoja na:

  • Muhtasari (Dashboard) — Kituo cha udhibiti wa biashara kwa wakati halisi
  • Mauzo (POS) — Mfumo wa mauzo ya kila siku unaorekodia kiotomatiki
  • Matumizi — Ufuatiliaji wa gharama zote za uendeshaji wa biashara
  • Stoo (Inventory) — Usimamizi kamili wa bidhaa na tahadhari za akiba
  • Ripoti — Uchambuzi wa kina wa data ya biashara
  • Invoisi — Uandaaji wa ankara rasmi za kibiashara
  • Madeni — Ufuatiliaji wa madeni ya wateja
  • Kalenda — Mipango ya ratiba za biashara
  • Mtandaoni — Masoko ya kidijitali kwa bidhaa zako
  • Habari za TRA — Mwongozo wa kodi na sheria za kiserikali
  • Mzani AI — Msaidizi mahiri wa kidijitali wa biashara
  • Maboresho na Mipangilio — Usimamizi wa akaunti na mfumo
MzaniApp inakupa teknolojia ya kisasa ya kidijitali kuwa msaidizi wa mfanyabiashara wa kila siku. Tunajitahidi kutoa huduma bora, salama, na zinazotegemewa.

MzaniApp is a Business Management System (BMS) providing digital services to small and medium enterprises. Services include:

  • Dashboard — Real-time business control center
  • POS (Sales) — Daily sales system with automatic recording
  • Expenses — Tracking all business operational costs
  • Inventory (Stock) — Complete product management with low-stock alerts
  • Reports — In-depth business data analysis
  • Invoices — Preparation of formal business invoices
  • Debts — Customer debt tracking
  • Calendar — Business schedule planning
  • Online — Digital marketplace for your products
  • TRA News — Tax and government regulation guidance
  • Mzani AI — Intelligent digital business assistant
  • Updates & Settings — Account and system management
MzaniApp provides modern digital technology as your everyday business assistant. We strive to deliver excellent, secure, and reliable services.
2
Usajili na Akaunti Registration & Account
Masharti ya kuunda akaunti Conditions for creating an account

Ili kutumia MzaniApp, lazima ukidhi masharti yafuatayo:

  • Uwe na umri wa miaka 18 au zaidi, au uwe na ruhusa ya mzazi/mlezi halisi
  • Utoe taarifa sahihi, za kweli, na kamili wakati wa usajili
  • Uwe na biashara halisi inayofanya kazi kwa mujibu wa sheria
  • Ulinde neno la siri (password) lako na usishirikishe na mtu yeyote
  • Urejesha matukio yoyote ya ufikiaji usioidhinishwa mara moja

Wewe peke yako unabeba jukumu kamili la vitendo vyote vinavyotokea chini ya akaunti yako. MzaniApp haitawajibika kwa hasara zozote zinazotokana na uzembe wa kulinda akaunti yako.

Muhimu: Kutoa taarifa za uongo wakati wa usajili ni ukiukwaji wa mkataba huu na unaweza kusababisha kufutwa kwa akaunti bila onyo wala fidia.

To use MzaniApp, you must meet the following conditions:

  • Be 18 years of age or older, or have actual parental/guardian consent
  • Provide accurate, truthful, and complete information during registration
  • Have a legitimate business operating under applicable law
  • Protect your password and not share it with anyone
  • Report any unauthorized access incidents immediately

You alone bear full responsibility for all actions occurring under your account. MzaniApp will not be liable for losses resulting from negligent account security.

Important: Providing false information during registration constitutes a breach of this agreement and may result in account termination without notice or compensation.
3
Matumizi Yanayoruhusiwa Permitted Use
Jinsi inavyoruhusiwa kutumia mfumo Acceptable system usage guidelines

MzaniApp inaruhusiwa kutumika kwa madhumuni ya biashara ya halali peke yake. Hairuhusiwi:

  • Kutumia mfumo kwa udanganyifu, ulaghai, au makosa ya kimkakati ya kifedha
  • Kunakili, kuhariri, kubadilisha, au kusambaza mfumo au msimbo wake
  • Kujaribu kuvunja usalama wa mfumo au kuingia bila ruhusa
  • Kutumia mfumo kwa njia ambayo inakiuka sheria za Tanzania au sheria za kimataifa
  • Kushiriki data ya mfumo na washindani wetu bila idhini yetu ya maandishi
  • Kutumia mfumo kueneza yaliyomo ya uongo, ya uchochezi, au yanayodhuru
  • Kufanya uhandisi wa kubadilisha (reverse engineering) wa mfumo
Ukiukwaji wa masharti haya utasababisha kufutwa kwa akaunti mara moja na tunaweza kuchukua hatua za kisheria dhidi yako.

MzaniApp is permitted for legitimate business purposes only. It is prohibited to:

  • Use the system for fraud, deception, or deliberate financial misrepresentation
  • Copy, edit, modify, or distribute the system or its code
  • Attempt to breach security of the system or gain unauthorized access
  • Use the system in ways that violate Tanzanian or international law
  • Share system data with our competitors without written permission
  • Use the system to spread false, inflammatory, or harmful content
  • Perform reverse engineering on the system
Violation of these terms will result in immediate account termination and we may pursue legal action against you.
4
Malipo na Usimamizi wa Akaunti Payments & Subscription
Masharti ya malipo na usimamizi wa akaunti Terms of payment and account management

Malipo ya huduma za MzaniApp yanafuata masharti yafuatayo:

  • Bei za huduma zinaweza kubadilika baada ya taarifa ya siku 30 kabla ya mabadiliko
  • Hakuna marejesho ya malipo baada ya kipindi cha majaribio kumalizika
  • Kushindwa kulipa kutasababisha kusimamishwa kwa huduma bila onyo zaidi
  • Malipo yote yanafanywa kwa njia salama na zilizoidhinishwa na MzaniApp
  • Mtumiaji anabeba jukumu la kuhakikisha taarifa za malipo ni sahihi
  • Malipo yanayofanywa kwa njia ya ulaghai yataripotiwa kwa mamlaka za kisheria
Iwapo una matatizo ya malipo au unaona makosa katika ankara yako, wasiliana na timu yetu ya msaada ndani ya siku 7 tangu tarehe ya malipo.

MzaniApp service payments follow these terms:

  • Service prices may change with 30-day advance notice before changes take effect
  • No refunds after the trial period has expired
  • Failure to pay will result in service suspension without further notice
  • All payments are made through secure, MzaniApp-approved channels
  • Users bear responsibility for ensuring payment information is accurate
  • Fraudulent payments will be reported to legal authorities
If you experience payment issues or notice errors in your invoice, contact our support team within 7 days of the payment date.
5
Umiliki wa Data na Haki za Akili Data Ownership & Intellectual Property
Haki za data na mali ya akili Rights over data and intellectual property

Data yako ya biashara: Data yote unayoingiza kwenye MzaniApp (mauzo, bidhaa, wateja, n.k.) inabaki kuwa mali yako peke yako. MzaniApp haisimamii wala kudai umiliki wa data yako ya biashara.

Haki za MzaniApp: Mfumo wenyewe, interface, msimbo (code), icons, muundo, na teknolojia zote zinazomunda MzaniApp ni mali ya kipekee ya MzaniApp na inalindwa na sheria za haki za akili.

  • Hairuhusiwi kunakili mfumo au sehemu yake yoyote
  • Hairuhusiwi kutumia jina "MzaniApp" bila idhini yetu
  • Unaweza kupakua data yako wakati wowote unapotaka
  • Tunatoa ruhusa ndogo (license) ya matumizi ya kibinafsi ya biashara tu
Ukikiuka haki za akili za MzaniApp, tunaweza kudai fidia ya kisheria bila kukuarifu mapema.

Your business data: All data you enter into MzaniApp (sales, products, customers, etc.) remains your sole property. MzaniApp does not claim ownership of your business data.

MzaniApp's rights: The system itself, interface, code, icons, design, and all technologies constituting MzaniApp are the exclusive property of MzaniApp and protected by intellectual property law.

  • It is prohibited to copy the system or any part thereof
  • It is prohibited to use the name "MzaniApp" without our consent
  • You may download your data at any time
  • We grant a limited license for personal business use only
Violating MzaniApp's intellectual property rights may result in legal claims for compensation without prior notice.
6
Mipaka ya Wajibu (Disclaimer) Limitation of Liability
Wajibu wa MzaniApp na mipaka yake MzaniApp's responsibility and its limits

MzaniApp inajitahidi kutoa huduma za hali ya juu, lakini tunabeba wajibu mdogo katika hali zifuatazo:

  • Kukatika kwa intaneti au huduma za mhusika wa tatu (third-party)
  • Data iliyopotea kwa sababu ya nguvu kubwa (force majeure) kama maafa ya asili
  • Hasara za kibiashara zinazotokana na uamuzi uliofanywa kwa kutumia ripoti za mfumo
  • Habari za TRA na kodi — MzaniApp si mshauri wa kisheria au wa kodi; pata ushauri kutoka kwa mtaalamu halisi
  • Tatizo la kompyuta au simu ya mtumiaji mwenyewe
Taarifa za TRA katika MzaniApp ni za kuelimisha tu. Kwa maamuzi ya kisheria ya kodi, wasiliana na mshauri wa kodi aliyesajiliwa.

Jumla ya fidia inayoweza kudaiwa kutoka MzaniApp haizidi kiasi cha malipo yaliyolipwa katika miezi 3 iliyopita.

MzaniApp strives to provide high-quality services, but we bear limited responsibility in the following situations:

  • Internet outages or third-party service interruptions
  • Data loss due to force majeure events like natural disasters
  • Business losses resulting from decisions made using system reports
  • TRA and tax information — MzaniApp is not a legal or tax advisor; consult a qualified professional
  • User's own device issues (computer or phone)
TRA information in MzaniApp is for educational purposes only. For legal tax decisions, consult a registered tax consultant.

Total compensation claimable from MzaniApp shall not exceed payments made in the past 3 months.

7
Kusimamishwa na Kufutwa kwa Akaunti Account Suspension & Termination
Hali zinazosababisha kusimama kwa huduma Conditions that lead to service termination

MzaniApp inaweza kusimamisha au kufuta akaunti yako bila onyo wala fidia iwapo:

  • Umekiuka Sheria na Masharti haya
  • Umeshindwa kulipa ada za huduma kwa muda uliokubaliwa
  • Tunashuku udanganyifu au matumizi mabaya ya mfumo
  • Umesababisha hatari kwa watumiaji wengine au kwa mfumo
  • Mahitaji ya kisheria au ya serikali yanayohitaji kufuata

Unaweza kufuta akaunti yako wakati wowote kupitia sehemu ya Mipangilio. Baada ya kufuta, data yako itahifadhiwa kwa siku 30 kabla ya kufutwa kabisa ili kukupa fursa ya kupakua data yako.

Hakuna marejesho ya malipo baada ya kufuta akaunti yako kabla ya muda wa bima kumalizika.

MzaniApp may suspend or terminate your account without notice or compensation if:

  • You have violated these Terms and Conditions
  • You have failed to pay service fees within the agreed period
  • We suspect fraud or misuse of the system
  • You have posed a risk to other users or the system
  • Legal or governmental requirements necessitate it

You may delete your account at any time through the Settings section. After deletion, your data will be retained for 30 days before permanent removal, giving you time to download your data.

No refunds are available after deleting your account before the subscription period expires.
8
Mabadiliko ya Masharti Changes to Terms
Jinsi masharti yanavyoweza kubadilika How terms may be updated

MzaniApp inajishughulisha na kutoa huduma bora, na masharti haya yanaweza kubadilika mara kwa mara. Utaratibu wetu ni:

  • Tutakutaarifu kupitia barua pepe au ujumbe kwenye mfumo siku 30 kabla ya mabadiliko makubwa
  • Mabadiliko madogo yanaweza kufanywa bila taarifa ya mapema
  • Kuendelea kutumia mfumo baada ya mabadiliko kunamaanisha unakubali masharti mapya
  • Toleo jipya la masharti litaonyeshwa tarehe yake ya kuanza kutumika

Tunakuhimiza kupitia Sheria na Masharti haya mara kwa mara ili kujua mabadiliko yoyote mapya.

MzaniApp is committed to continuous improvement, and these terms may change periodically. Our process is:

  • We will notify you via email or in-system message 30 days before major changes
  • Minor changes may be made without prior notice
  • Continued use after changes means you accept the new terms
  • The new version will show its effective date

We encourage you to review these Terms periodically to stay aware of any updates.

9
Sheria Inayotumika na Mgawanyiko Governing Law & Disputes
Sheria ya Tanzania inatumika Tanzanian law applies

Masharti haya yanafuata na yanatafsiriwa kulingana na sheria za Jamhuri ya Muungano wa Tanzania. Migogoro yoyote itasimamiwa na:

  • Kwanza, kujaribu kutatua kwa mazungumzo ya amani ndani ya siku 30
  • Kisha, kutumia usuluhishi (mediation) iwapo mazungumzo hayakufaulu
  • Hatimaye, mahakama za Tanzania zitakuwa na mamlaka ya mwisho

Mahali pa kisheria pa MzaniApp ni Tanzania, na sheria za Tanzania zinaongoza mkataba huu wote.

These terms are governed by and interpreted in accordance with the laws of the United Republic of Tanzania. Disputes will be handled by:

  • First, attempting resolution through peaceful negotiation within 30 days
  • Then, using mediation if negotiations fail
  • Finally, Tanzanian courts shall have final jurisdiction

MzaniApp's legal domicile is Tanzania, and Tanzanian law governs this entire agreement.

10
Mawasiliano na Msaada Contact & Support
Jinsi ya kuwasiliana na MzaniApp How to reach MzaniApp

Kwa maswali yoyote kuhusu Sheria na Masharti haya au kwa msaada wowote, wasiliana nasi:

MzaniApp BMS — Timu ya Msaada
📧 Barua pepe: info@mzaniapp.co.tz
🌐 Tovuti: www.mzaniapp.co.tz
💬 Mzani AI: Uliza maswali yoyote moja kwa moja ndani ya mfumo
🕐 Muda wa kazi: Jumatatu – Ijumaa, 8:00 AM – 6:00 PM (EAT)

Tutajaribu kujibu maombi yote ya kisheria ndani ya siku 5 za kazi.

For any questions about these Terms or for any assistance, contact us:

MzaniApp BMS — Support Team
📧 Email: info@mzaniapp.co.tz
🌐 Website: www.mzaniapp.co.tz
💬 Mzani AI: Ask questions directly within the system
🕐 Working hours: Monday – Friday, 8:00 AM – 6:00 PM (EAT)

We will endeavor to respond to all legal inquiries within 5 business days.